Reputation Packages
Reputation Essentials
For a consistent review response system
- ✓Review monitoring
- ✓Response templates
- ✓Monthly sentiment summary
- ✓Escalation workflow
- ✓One-location coverage
Reputation Growth
For active review generation
- ✓Everything in Essentials
- ✓Review request campaigns
- ✓Multi-platform monitoring
- ✓Response support
- ✓Competitor review benchmarking
- ✓Monthly strategy report
Multi-Location Reputation
For brands managing several locations
- ✓Everything in Growth
- ✓Up to five locations
- ✓Location-level scorecards
- ✓Team response workflow
- ✓Brand consistency review
- ✓Quarterly reputation roadmap
Policy-compliant reputation growth
Programs are designed around authentic customer feedback. We do not use review gating, fake reviews or incentives that can violate platform policies.
Frequently asked questions
Only reviews that violate a platform policy may be eligible for removal. We can help report qualifying reviews and prepare a response for legitimate complaints.
Yes. Reputation Authority is designed for multi-location governance, reporting and escalation.
Approval rules are set during onboarding. Sensitive complaints can always be escalated before a response is posted.
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